Tenant Hub

Whether you’re looking for a room or you’re an existing tenant, we’ve got lots of useful resources for you in the Tenant Hub. Can’t find what you need? Speak to one of our team who will be happy to help.

Useful Docs

We have compiled a collection of resources to streamline the tenancy process. More documents will be added throughout the year.


Make your Rent Count

Improving your credit score can be hard when you're renting, which is why we have partnered with Credit Ladder.

Credit Ladder reports your rent payments to major credit reference agencies to improve your score as quickly as possible. There are free and paid options.

Find Out More

Our Properties

We work with some amazing landlords who are creating beautiful homes specifically for the co-living market. Here’s a peak at some of the cool homes we are managing at the moment.

We market all of our co-living homes on SpareRoom. If you have your eye on a particular area, we’ll work with you to find your new home. Just use the contact form below to get in touch.


Please report any maintenance issues to us by email or using the contact form below. A brief description will be needed and photos are always helpful too.

We will always try to provide at least 24 hours’ notice if we, or anybody working for us, need access to your home; except in the event of an emergency where we feel that you or the property are at risk.


Timescales for repair

Emergency 12 Hours

An emergency is anything that is an immediate danger to the safety of your or your housemates. For example, exposed electrical cables.

Urgent Repair 7 days

An urgent repair materially affects your comfort and convenience. For example, broken shower.

Non-Urgent Repair 28 days

A non-urgent repair is one that does not fall in to the above two categories. For example, broken chair.

Remember, not everything needs reporting and with some good old common sense you should be able to resolve many issues yourself. Refer to you tenant handbook if you are unsure of anything.

Get in Touch

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  • Unit N, Baltic Creative,
  • 49 Jamaica Street,
  • Liverpool,
  • L1 0AH
Opening Hours

Our normal office hours are:

  • Monday - Friday - 09:00-18:00
  • Saturday - 10:00-16:00
  • Sunday – Closed